Job Purpose

Support the University’s Widening Participation (WP) provision & strategy as it relates to underrepresented & vulnerable groups with research, analysis and technological solutions. Make a significant contribution to the organisation and management of the team’s data to foster a data-driven approach to delivery & research. Support colleagues in the Data & Evaluation sub-team with WP data management, adhering to wider External Relations data strategies. Conduct data analysis and research to support WP team delivery and performance.

Main Duties

1. Support the running and maintenance of the WP database, adhering to the strictures of the prescribed data model to ensure consistency, data quality and a central source of truth for UofG WP provision.

2. Produce ready-made queries as required to support information retrieval and analysis in a timely manner and to support the smooth running of the University WP programmes.

3. Maintain the WP team’s data capture pipelines that feed into the database, e.g., registration forms; assignment submissions; assignment marking; attendance & performance data. Work with the WP Developer & Analyst, and with each sub-team, to ensure these capture all relevant information required for each element of the University’s WP provision. Ensure relevant data collected on other platforms, e.g., MyCampus, is successfully migrated to the WP database.

4. Support each sub-team of WP as required by maintaining existing, automated procedures for various labour-intensive tasks, e.g., registrations, the processing (submission to return) of various assignments across multiple WP programmes, and the collection of attendance & performance data. Support the WP Developer & Analyst to identify extra functionality required by colleagues across WP.

5. Work across the WP sub-teams and help implement best practice and standards to ensure service excellence and informed decision-making. Share expertise and knowledge by supporting colleagues in their use of the database.

6. Learn, manage, and use existing and new technologies as they are introduced to further enhance analytics capabilities and support colleagues in doing so. Keep knowledge and skills up to date to ensure best practice and currency of provision in data storage and use. Share these knowledge, skills and capabilities across WP and the broader External Relations (ER) team.

7. Build and maintain sectoral knowledge required for the role, including operational knowledge of UofG WP programmes and up-to-date knowledge of WP sectoral developments within Scotland and the UK.

8. Work with Data & Evaluation colleagues on the provision of data and analysis for reporting for the WP team, helping to ensure high and consistent standards of evaluation. Contribute to producing annual reports of UofG WP activity.

9. Attend internal and external meetings and events as required. Undertake any other duties as assigned by line manager or the Head of WP.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:

A1 Either: Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar or related role(s). Or: Scottish Credit and Qualification Framework level 8, (Scottish Vocational Qualification level 4, Higher National Diploma), or and experience of personal development in a similar role.

A2 Understand the concepts and principles of relational databases, data modelling, and ETL (extract, transform, load).

A3 Knowledge of SQL and / or data-oriented languages like Python or R.

A4 Knowledge of data preparation, blending and analytics.

Desirable:

B1 Knowledge of programming languages like Go, or C#.

B2 Up-to-date knowledge of the Scottish WP sector.

B3 Up-to-date knowledge of the Scottish Higher Education sector.

Skills  Essential:

C1 Effective interpersonal skills; ability to work with professional teams, and internal &external stakeholders, and build relationships at all levels.

C2 Excellent administrative, organisational, record-keeping and time management skills.

C3 Good written and communication skills, including report writing and presentation skills.

C4 Excellent analysis and problem-solving skills.

C5 Demonstrable ability to work as part of a team and use own initiative.

C6 Demonstrable ability to interact positively with a variety of users with differing IT knowledge.

C7 Proficient in working under pressure with little to no down time between cycles.

C8 Comfortable with accepting changes and demonstrable ability to work flexibly, according to business needs.

C9 A willingness to be accessible to other team members.

Desirable:

D1 Ability to think creatively and develop innovative solutions in support of wider team aims.

Experience

Essential:

E1 Demonstrable practical experience of using of SQL.

E2 Experience of supporting less technical colleagues with data capture and/or retrieval.

E3 Experience of working and thriving in a dynamic & changeable environment.

E4 Experience of creating or maintaining data capture pipelines.

E5 Experience of integration of data from multiple sources and presenting results in easy-to-read formats.

Desirable:

F1 Experience of delivering training to colleagues and external stakeholders.

F2 Experience of business intelligence tools like Power BI, Qlikview, Tableau.

Terms and Conditions

Salary will be Grade 6, £33,951 - £37,694 per annum.

This post is full time (35 hours p/w) and fixed term to 31 July 2026 in the first instance. Funding is renewed every 12 months.

Please Note: If you are a current employee of the University of Glasgow, please be advised that the University would consider an internal secondment opportunity for this post. University of Glasgow applicants should seek clearance for release for internal secondment from their line manager before making a formal application.

The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK.  If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.

Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https://www.gov.uk/skilled-worker-visa.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University  https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.