Job Purpose

To work as a member of the team responsible for providing effective and proactive administrative support for teaching and assessment in MBChB2. This post is outward facing and student focused with an emphasis on the provision of high-quality support for teaching activity with the aim of enhancing the UG student experience. MBChB2 teaching takes place mainly within the Wolfson Medical School Building (main campus) and online. The post holder’s primary base will be WMSB.

Main Duties and Responsibilities

1.   To be a first point of contact for MB2 students and staff with MB2 teaching responsibilities.

2.   To provide efficient and effective organisation of teaching and assessment activities on campus or online.

3.   To develop and maintain close working relationships with the Undergraduate Medical School Administrative and Academic teams to ensure quality and consistency of the student experience.

4.   To maintain accurate record keeping relating to MB2.

5.   To manage and resolve queries from students and staff, providing advice and guidance and referring onwards as appropriate.

6.   Working with the MB2 teaching team and Block Leads to organise annual lecture timetables, resolving any timetabling issues, and booking rooms through the University’s timetabling system, CMIS.

7.   To recruit and co-ordinate teaching facilitators for Problem Based Learning teaching sessions.

8.   To provide administrative support for all elements of MBChB2 assessment, including final grade upload and clerking Board of Examiner meetings.

9.   To work closely with the GP teaching support team to co-ordinate Vocational Studies teaching sessions for students.

10. To assist with the annual Registration and Enrolment process each academic session.

11. To maintain and update the MB2 Moodle sites.

12. To maintain student record attendances on the MVLS Attendance System, flagging issues as appropriate.

13. To organise and take minutes of Staff-Student Liaison Committee meetings, ensuring appropriate actions are followed through.

14. To provide organisational support for student meetings with the MB2 Year Director.

15. To raise requisitions and generate purchase orders through the Agresso system.

16. To provide on-the-day administrative support at OSCE clinical assessments.
17. To provide other administrative support as requested by the Undergraduate Medical School Manager and Deputy Managers.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:

A1 Scottish Credit and Qualification Framework level 7 (Advanced Higher/ Scottish Vocational Qualification Level 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role.

A2 Excellent working knowledge of Microsoft Office - Word, Excel, PowerPoint, Outlook, Teams

Desirable: 

B1 Knowledge of core University business systems including MyCampus, CMIS and Moodle

B2 Knowledge of business systems Agresso and HR Core

B3 Knowledge and understanding of University structures, policies and procedures

Skills

Essential:

C1 Excellent IT skills including Microsoft Office
C2 Ability to work under pressure, prioritise own workload and meet tight deadlines

C3 Excellent interpersonal and communication skills
C4 Ability to use tact, diplomacy and discretion

C5 Ability to analyse and solve problems
C6 Ability to understand, interpret and forward plan the administrative requirements of academics and students

C7 Ability to understand and apply policies, regulations, guidelines and standard operating procedures relevant to the role. C8 Ability to work as independently and as a member of the team

Desirable

D1 Proven ability in committee support and minute taking

Experience

Essential: 

E1 Extensive administrative experience with evidence of progression and development gained through relevant work experience in a busy office environment.

E2 Significant experience of delivering a customer-focused service.

E3 Demonstrable experience of working with a variety of stakeholders and taking ideas

forward into practical action plans.

E4 Proven experience of working with large datasets.

Desirable
F1 Experience of working in a Higher Education professional degree programme

F2 Experience of Higher Education student records and timetabling systems

F3 Experience of working with HR recruitment processes

Terms and Conditions

Salary will be Grade 5, £26,338 - £30,805 per annum.

This post is full time and open ended.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University  https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension , benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community here.

We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.jobs.gla.ac.uk/benefits-salary-and-flexible-workingfor more information.

 .

Closing date: 23:45 on Thursday 5th June 2025