Please note that this vacancy is only open to current University of Glasgow employees.

Job Purpose

Provide comprehensive financial administrative support across the finance operational services to university colleagues, students, suppliers and customers.

Main Duties and Responsibilities

1. Process financial transactions accurately, including journals and invoices, ensuring adherence to financial requirements and controls, and delivering within team KPIs and SLAs.

2. Support the delivery of a strong financial control environment across the team, including adherence to financial guidelines, policies and procedures.

3. Provide clear advice and guidance to others in accordance with standard financial processes and financial guidelines.

4. Monitor, allocate and resolve general day-to-day enquires in a timely manner to ensure delivery of Service Excellence and in line with SLAs, escalating as appropriate.

5. Work collaboratively across all Finance Operations teams to aide delivery of service excellence to all customers, both internal and external.

6. Support the resolution of balance sheet or bank reconciliation items in a timely and accurate manner, to validate accuracy of the books and records.

7. Maintain and ensure integrity of data aligned to University, College, School and Financial systems and regulations.

8. Assist with the testing and implementation of systems and procedures to ensure the continuous improvement of the process and service delivery.

9. Contribute and support continuous improvement, as appropriate.

10. Undertake any other reasonable duties as required by line manager or Finance Operations Leadership.

11. Engage in reasonable professional development activities as appropriate.

12. Contribute to a culture of service excellence and control to delivery against key performance indicators, service level agreements and finance strategies.

Knowledge, Qualifications, Skills & Experience

Knowledge/Qualifications

Essential:

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role.

Scottish Credit and Qualification Framework level 5 or 6 (National 5 or 6, Scottish Vocational Qualification level 2 or 3) or equivalent, and experience of personal development in a similar role.

A2  Knowledge and awareness of financial sanctions, anti-money laundering guidelines, fraud prevention measures, for example know your payer / supplier / customer checks.

A3  Knowledge of GDPR and information privacy regulations.

Skills

Essential:

C1  Good interpersonal and communication skills, both written and verbal.

C2 Initiative and judgement to resolve routine problems independently.

C3 Good analytical and problem-solving skills.

C4 Excellent attention to detail and ability to work with high degree of numerical and data accuracy.

C5 Strong IT skills, including Microsoft packages and relevant financial systems.

C6 Ability to work effectively both independently and as part of a team.

C7 Effective planning, organising and prioritising skills with ability to adapt to changing priorities or requirements in a timely manner.

C8 Strong customer service skills.

Experience

Essential:

E1 Experience of maintaining financial and non-financial data.

E2 Experience working within a financial environment.

Terms and Conditions

Salary will be Grade 4, £24,685 - £26,707 per annum.

This post is full time (35 hours per week) and open ended (permanent).

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University  https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.

Closing Date:  27 October 2025