Job Purpose

The Timetable Manager is responsible for all aspects of examination timetabling, including leading the timetabling cycle, managing the system, validating data, and producing and publishing the final timetable.

You will ensure timetables are efficient, well-managed, and delivered to agreed deadlines, while contributing to service development and building strong partnerships with stakeholders.   Working in close collaboration with the Exams Manager, you will ensure that timetabling activity is fully integrated with the operational delivery of examinations, supporting a consistent and high-quality service.

Main Duties and Responsibilities

1. Lead the examination timetabling planning and preparation cycle ensuring appropriate guidance, milestones and reviews in line with policy and agreed deadlines.

2. Manage and configure the exam timetabling system and ensure the collection, validation, and analysis of data from schools and services during the timetabling process.

3. Manage the construction of exam timetables for all students, including those requiring exam support adjustments, managing the timetabling system, data, clash resolution, and the production of final timetables.

4. Ensure that examination timetable procedures, and processes comply with institutional policies, quality standards, and sector best practice.

5. Work closely with the Examinations Manager, professional services, and schools to ensure timetables align with operational delivery.  Coordinate effectively to support an integrated and student-focused examination service.

6. Provide specialist advice and training on exam timetabling policies, processes, and systems to colleagues and stakeholders, and ensure effective communication of examination timetables.

7. Support the collection of feedback from stakeholders about examination services and contribute to the analysis and preparation of reports, to measure service performance and inform improvements.

8. Contribute to the continuous improvement of services, making recommendations to enhance service quality, efficiency and user experience.

9. Develop and document standard operating procedures for all timetabling processes and actively share expertise with colleagues and stakeholders.

10. Support wider work during examination periods, helping with operational planning and delivery of exams.   Undertake other duties commensurate with the grade as necessary, including relevant training and development activities.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications  

Essential:

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s) or Scottish Credit and Qualification Framework level 9 (Ordinary Degree, Scottish Vocational Qualification Level 4)) or equivalent, and experience of personal development in a similar role.

A2 Comprehensive understanding of timetabling, scheduling and use of timetabling and/or room booking systems.

Desirable:

B1 Knowledge of examination processes, policies, and regulations.

B2 Knowledge of systems such as CMIS and MyCampus.

Skills

Essential:

C1 Excellent organizational and time management skills to prioritize work and meet deadlines.

C2 Excellent interpersonal skills with ability to influence stakeholders and build strong professional relationships to work effectively with internal services and academic schools.

C3 Strong communication skills - clear and effective communicator, able to explain complex information to arrange of stakeholders.

C4 Strong IT skills - confident in using specialist software, databases, and spreadsheets to manage large volumes of data effectively

C5 Strong analytical, problem-solving and decision-making skills to identify, investigate, and resolve complex timetable clashes and scheduling issues.

C6 Strong Teamworking skills - ability to work collaboratively within a team, share expertise, and support the development of colleagues through active knowledge sharing.

C7 Strong customer service skills.

Desirable: 

D1 Project management skills.

Experience 
Essential:

E1 Experience of using corporate level IT systems to manage data and complex processes.

E2 Leadership experience.

E3 Experience of partnership working across a large and complex organisation.

E4 Experience of working under pressure, remaining calm and adaptable when responding to changing priorities and demands.

Desirable:

F1 Experience of timetabling.

F2 Experience of service improvement and change.

Terms and Conditions

Salary will be Grade 7, £41,064 - £46,049 per annum.

This post is full time and fixed term for up to contract hard end date of December 2028

Closing date: 23:45 8th October 2025

The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK.  If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.

Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https://www.gov.uk/skilled-worker-visa.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University  https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.