Please note that this vacancy is only open to current University of Glasgow employees.

Job Purpose

The University of Glasgow is committed to empowering students to identify and achieve their career goals and realise their full potential. As a member of the Student Professional Development team within Careers, Employability & Opportunity, you will develop and manage a new team of Peer Career Supporter (PCS) part-time student staff, leading on the development of this new function.

As Peer Career Support Team Leader, you will lead on the training and ongoing development of the student staff. This will include designing a full training programme including working with third parties where necessary. You will also manage the team on an ongoing basis, coordinating their activities, liaising with colleagues within and beyond the service as necessary, and monitoring and managing performance and objectives.

Main Duties & Responsibilities

1. Establish and manage a new team of Peer Career Support Assistant part-time student staff. You will lead on the design and delivery of a full training programme on student careers and employability support, including working with external providers, along with the recruitment, onboarding, and ongoing professional development of the student staff.

2. Line and Operational Management of the student staff including organising rotas, managing timesheets and planning and coordination of the team’s day to day activities. This will include being an escalation point for the team and resolving problems, motivating the team and ensuring they are providing a high quality service at all times.

3. Build highly effective relationships and liaise with colleagues across Careers, Employability & Opportunity and in School and College Professional Services teams to deliver a seamless approach to peer career and employability support. Use influencing and persuasion skills to champion the peer support model and negotiate delivery space across campus.

4. Engage with internal partners and stakeholders to identify, develop and implement opportunities for outreach activity across campus.

5. Lead on the evaluation and continuous quality improvement of the peer-to-peer service, making day-to-day adjustments as appropriate and making considered recommendations to senior management in relation to more significant issues.

6. Ensure accurate recording and data collection of peer-to-peer career support to monitor performance against targets, taking rectifying action if necessary.

7. Championing the Peer Career Support model across the University, proactively seeking opportunities to engage with more of the student population and feeding back students’ concerns and interests into wider Careers, Employability & Opportunity service planning and strategy.

8. As a member of the Student Professional Development team, contribute to the design, development, and delivery of central careers activity and ad-hoc 1:1 guidance and coaching as required.

9. Establishing professional networks in relation to peer-to-peer career support and engaging with wider professional networks as appropriate.

Knowledge, Qualifications, Skills & Experience

Knowledge/Qualifications

Essential:

A1 Either: Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role, or number of different roles. Or: Scottish Credit and Qualification Framework level 9, (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent (including professional careers guidance qualifications), and experience of personal development in a similar or related role(s).

A2 Thorough knowledge of student employability, as well as an awareness of broader higher education landscape and issue impacting students.

A3 Thorough understanding of career guidance theory and practice.

A4 Understanding of relevant policies and procedures relative to the role, and the quality outputs and standards required.

Desirable:

B1 Understanding of peer support models (career or other).

Skills

Essential:

C1 Strong interpersonal skills including negotiating, motivating, influencing and relationship building.

C2 Ability to manage, motivate and inspire others.

C3 Excellent communication, including presentation and report-writing skills.

C4 Ability to undertake mid to long term strategic planning spotting and acting upon opportunities to progress plans.

C5 Ability to demonstrate creativity and innovation in service design and delivery.

C6 Ability to analyse complex issues and think strategically.

Experience

Essential:

E1 Experience of managing others.

E2 Proven ability to work within complex range of teams, manage multiple projects and resources, including collaboration with internal colleagues within the University.

E3 Planning and progressing projects within professional guidelines applying initiative and independent judgement.

E4 Demonstrable experience of evaluating service delivery for continuous improvement.

Desirable:

F1 Professional career guidance experience, preferably gained in a higher education setting.

Terms and Conditions

Salary will be Grade 7, £41,064 - £46,049 per annum.

This post is full time (35 hours per week) and open ended (permanent).

The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK.  If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.

Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https://www.gov.uk/skilled-worker-visa.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University  https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.

Closing Date:  27 November 2025