Please note that this vacancy is only open to current University of Glasgow employees.

Job Purpose

Responsible for the planning, co-ordination and liaison and administrative implementation of all related activities in support of to ensure a high-quality provision is delivered.

Main Duties and Responsibilities

1.  Provide high-level administrative support and activity to the College of Social Sciences Leadership Support and Governance Team.

2.  Proactive management of the diary, exercising conservable discretion and knowledge of the College of Social Sciences comprising of team priorities to ensure internal and external appointments are well planned and times is a managed effectively.

3.  Facilitate and co-ordinate a range of meetings ensuring all necessary pre-meeting arrangements are in place, [e.g., booking of appropriate rooms; preparation and distribution of agenda and associated papers; post-meeting actions; preparation of minutes etc], as appropriate.

4.  Organise travel and relevant insurances, visas, etc liaising as necessary with travel agents, internal colleagues, and external institutions/companies. Prepare comprehensive itineraries in advance of travel.

5.  Active management of all correspondence [email, mail, phone calls, social media]. Deal efficiently with a high-volume inbox, prioritising emails and dealing independently with those which can be actioned/progressed.

6.  Responsible for drafting reports, letters and emails as required.

7.  Providing administrative support to College of Social Sciences Academic Governance including college appeals and Board of Studies.

8.  Contribute to a culture of continuous improvement by suggesting service improvements and implementing new processes to enhance quality of service.

9.  Engage in reasonable professional development activities as appropriate.

10.  Undertake and other reasonable duties as required by the team.

Knowledge, Qualifications, Skills & Experience

Knowledge & Qualifications

Essential

A1  Scottish Credit and Qualification Framework Level 7 [Advanced Higher / Scottish Vocational Qualification Level 3, Higher National Certificate] or equivalent, and experience of personal development in a similar role.

A2 Ability to demonstrate the competencies required to undertake the duties associated with this post, having acquired the necessary knowledge and skills in a similar role.

A3  Knowledge of the organisation.

Skills

Essential

C1 Excellent communication and customer service skills, operating with diplomacy and discretion.

C2 Ability to plan, organise and prioritise effectively, respond to changes in demands and/or pressures, delivering work to standard and within deadlines.

Experience

Essential

E1 Experience of working with and drafting complex documents that require a high degree of accuracy and attention to detail.

E2 Experience of applying judgement, policies, and procedures.

E3 Ability to work both independently and flexibly as part of a high performing team with excellent stakeholder management skills.

E4 Excellent knowledge of Microsoft Packages (e.g., including Word, Excel, PowerPoint, Outlook, and OneDrive is essential).

E5 Experience of diary management.

Terms and Conditions

Salary will be Grade 5, £27,319 - £31,236 per annum.

This post is full time (35 hours per week) and fixed term for up to 15 months from the start date.

Please Note: The University would consider a secondment opportunity for this post. Applicants should seek clearance for release for secondment from their employers / line manager before making a formal application.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University  https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.

Closing Date:  22 September 2025