Job Purpose

To organise and supervise the efficient day to day running of catering facilities to a high standard throughout the unit, which will include barista coffee offer and hot food in a lively student environment.

Main Duties and Responsibilities

1. Ensure the preparation and service of all food and drink being served is to the required standards as laid down in the operational procedure manual and meeting customer needs.

2. To assist and develop the day-to-day business and to deliver a quality customer service.

3. Responsible for the hygiene, cleanliness and tidiness of the catering areas, adhering to Health and Safety & Hygiene policies and ensuring their implementation.

4. Carry out basic equipment maintenance in according to clear and detailed instruction.

5. Responsible for the implementation and control of the department cash procedures plus managing the unit resources. Maintain accurate records with the operating procedures of the department.

6. The ability to liaise and communicate with the line manager, SRC, customers and colleagues to ensure the smooth and efficient running of the department. Ability to plan and manage daily work routines, prioritising tasks to ensure delegated departmental workflow is maintained.

7. To manage the control of food, drink and non-perishable items ensuring compliance with department policies on storage and ensuring that all stock procedures are always adhered to, including stock taking.

8. Work closely with colleagues to ensure service excellence. Demonstrate a positive, enthusiastic, and ‘can do’ work style. Show a committed and flexible attitude to customers and other team members, recognising the importance and benefits of effective teamwork and staff development.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:

A1 Standard Grades (including mathematics and English) or equivalent vocational qualification (VQ2/3 or equivalent e.g. City & Guilds). Or ability to demonstrate the competencies to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role.

A2 EFH certificate / Level 2 Food Hygiene.

Desirable:

B1 Good Working Knowledge of Food handling principals and HACCP.

B2 Working knowledge of health and safety regulations.

B3 Personal Licence Holder.

Skills

Essential:

C1 Good interpersonal and customer facing skills, maintain professionalism, display patience and politeness within a sometimes-pressurised environment.

C2 Ability to use specialised equipment when carrying out duties.

C3 Numeracy and literacy skills required.

C4 Ability to work on own initiative and working to a time scale.

C5 Basic food preparation skills.

C6 Computer skills.

C7 Punctual, dependable and dedicated to achieving operational excellence down to the smallest detail.

Desirable:

D1 Manual handling skills.

Experience

Essential:

E1 Sufficient relevant work experience.

E2 Supervisory experience.

Desirable:

F1 Experience of working in a catering environment.

F2 Bar experience.

F3 Barista Experience.

F4 Vending Experience.

F5 Stock control experience.

Terms & Conditions

For a well-known Glasgow brand.

Salary will be £14.00 per hour.

This post is open ended (permanent) and is part time with a working pattern of 22.5 hours per week, term time.

Please note this appointment is based at our Dumfries Campus: https://www.gla.ac.uk/explore/campuses/dumfries/

Closing date: 6 October 2026

UoG Commercial Ltd is a subsidiary company wholly owned by the University of Glasgow and provides catering services as part of the new extended campus at the University.

As our employees are integrally involved in generating and sharing in the business' success, including a share of the profits. We want our customers and partners to feel equally valued and appreciated because they are both important to our success. We recognise that the way we conduct ourselves reflects not just on the company, but the University of Glasgow and so our values are at the heart of the way in which we behave. Put simply we ask our employees to:

Be friendly and positive

Treat everyone with respect

Take pride in everything they do

What we can offer you

*           Subsidised meals on duty

*           Fantastic opportunities for career growth and development

*           Brilliant culture, where we have fun and work hard

*           Great work life balance

*           Access to UoG benefit scheme

*           Discounted sport membership at UoG Sport

If this sounds like the right role for you, we'd love to hear from you!